Administrative Assistant

Casual – as required by management
Eden East Mental Wellness Centre, Steinbach
Department: Health Information Services – Eden Mental Health Centre
Employee Group: Facility Support – CUPE
Job Posting Number: 095-M-1212

Position Summary:
Reporting to the Health Information Manager, the Casual Administrative Assistant provides general administrative support for the Eden companies based out of the Eden East office location in Steinbach.

The incumbent communicates effectively and collaboratively with other team members to ensure good working relationships and promotes a strong team dynamic in the department. The incumbent will have strong organizational skills and be able to work well with time constraints and deadlines.

The incumbent will exercise the appropriate level of initiative and sound judgment in determining work priorities, work methods to be employed, and action to be taken on unusual matters. The position functions in a manner that is consistent with the mission, vision and values; and the policies of Eden Mental Health Centre and Eden Health Care Services.

Qualifications:
Education/Certification:

o Graduate of a recognized Administrative Assistant Program or equivalent experience required.
Experience:
o Previous experience in a health care office environment an asset.
Knowledge, Skills and Ability:
o Proficiency in Microsoft Office Applications and Outlook/Email required.
o Demonstrated effective decision making, and problem-solving skills.
o Demonstrated ability to take initiative and recognize organizational and departmental needs.
o Demonstrates thorough knowledge of general office practices.
o Demonstrated interpersonal, organizational and time management skills.
o Given the cultural diversity of our region, the ability to communicate in more than one language would be considered an asset.
o Is creative and flexible.
o Demonstrates adaptability and a positive attitude toward change.
o Exhibits honesty, integrity, and personal ethics.
o Demonstrated ability to respect confidentiality including paper, electronic formats and other mediums.
o Demonstrated ability to meet the physical and mental demands of the job.
o Good work and attendance record.
o Great attention to accuracy and detail.
o Works in accordance with Eden’s mission, vision and values, and embodies principals of recovery-oriented practice.

Other Requirements and Conditions of Employment:
• Satisfactory Criminal Record Check (with the Vulnerable Sector Check)
• Satisfactory Child Abuse Registry Check
• Satisfactory Adult Abuse Registry Check

Principal Duties and Responsibilities:
Reception and General Office Duties

• Receives visitors and clients with a friendly demeanor at the front desk by greeting, welcoming and directing appropriately.
• Answers, screens and forwards incoming phone calls.
• Manages, triages, and directs crisis calls accordingly.

Recovery of Hope Duties
• Assists with appointment booking for ROH and reminds ROH clients of upcoming appointments.
• Completes intake forms and collects fees as required.
• Prepares and completes deposits for Recovery of Hope.

*See Human Resources for full Job Description

Eden welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Submit Cover Letter and Resume to:
edenhr@edenhealth.mb.ca