Receptionist/Switchboard Operator

Health Information Services – Eden Mental Health Centre, Winkler
CUPE – Facility Support
Start: Immediately
Job Posting Number: H-095-0609

Position Summary:
Reporting to the Health Information Services Manager, the Switchboard Operator and Receptionist provides switchboard and reception services. The incumbent must be a versatile, mature individual who demonstrates knowledge and skills in general office procedures while communicating in a pleasant and courteous manner when dealing with people.

o Grade twelve (12) education or equivalent.
o Previous experience in a health care office environment is considered an asset.
Knowledge, Skills and Ability:
o Medical Terminology required (or willing to obtain)
o Proficiency in Microsoft Office Applications, Outlook/Email.
o The usage of general office equipment.
o Knowledge of legislation pertinent to mental health.
o Demonstrated effective oral and written communication skills.

Principal Duties and Responsibilities:
• Provides reception duties by answering, screening or redirecting inquiries or concerns that come to the department via telephone or in person.
• Maintains efficient computer and paper filing systems for all programs within the facility.
• Distributes charts to physician offices.

*See Human Resources for full Job Description

Submit Cover Letter and Resume To:
Jordan Fehr
Payroll & Human Resources Manager