Youth Program Assistant

NOTE: Segue Career Options is looking to fill 2 Youth Program Assistant positions (1 in Winkler, 1 in Steinbach).
Winkler Position: 0.5 FTE term until March 31, 2023 (Job Posting Number: SS-195-0622a)
Segue Position: 0.5 FTE term until February 2021 (Job Posting Number: SS-195-0622B)

Please submit cover letter & resume to Sheila Suderman, Program Director

Position Summary:
Under the supervision of the Segue Program Director, the Program Assistant supports the Program Coordinator to develop and carry out project activities through group facilitation, 1:1 sessions, locating employment placements, and creating vocational plans for youth aged 15-30. They will help youth to identify their skills and abilities matching them to suitable jobs available in the labour market. This includes identifying barriers, obstacles, and appropriate reasonable accommodations. The Program Assistant will liaise with employers in the business communities within the Pembina Valley/Southern health OR Steinbach/Eastman regions (see above) to market and promote the program and services. Individual needs to be flexible with schedule for unexpected changes in work volume, emergencies, staffing needs or other situations as they occur.


  • Education: Post-Secondary education related to social services and/or education an asset (relative experience considered)
  • Experience:
    • Experience in training and/or facilitating in a classroom setting an asset
    • Experience working with youth in a mentoring relationship an asset
    • Experience in Mental Health an asset
  • Knowledge, Skills and Ability:
    • Good public relations skills
    • Knowledge of business community, effective marketing techniques and strategies
    • Demonstrated organizational, decision-making, problem solving/conflict resolution and interpersonal skills 
    • Ability to communicate with people from diverse cultures and customs
    • Knowledge of local community, businesses, and employers
    • Ability to work independently as well as part of a team
    • Computer proficiency (MS Office)
    • Networking skills
    • Knowledge of various employment barriers, e.g. addiction, motivation, etc.
    • Strong problem-solving and decision-making skills

Other Requirements and Conditions of Employment:

  • Satisfactory Criminal Record Check (with the Vulnerable Sector Check)
  • Satisfactory Child Abuse Registry Check
  • Satisfactory Adult Abuse Registry Check
  • Valid Driver’s License Valid Class 5 driver’s license with clean drivers abstract  
  • Current Vehicle Registration, indicating 3rd Party Liability Insurance of $1,000,000 or more

Principal Duties and Responsibilities:

  • Work as a team member in providing life skills and employment services for participants
  • Outreach and marketing of program
  • Participate in intake/interview and employment information meetings for participants
  • Liaise with employers, program coordinator and participants regarding potential job placements, job shadowing, volunteer placements, informational interviews, and career explorations in the communities
  • Job coaching/mentoring as needed  
  • Maintain and complete program administration duties such as contact logs for participants, and job lists
  • Case management of participant forms and required documentation
  • Ensures communication to work site managers and supervisors
  • Mediate and problem solve with employers and participants
  • Ability to plan and organize workflow
  • Abide by confidentiality legislation in managing client files (PHIA; PIPEDA; FIPPA)

Secondary Duties:

  • Provides general information about Segue Career Options programs to the public
  • Attends career related conferences, workshops, and seminars
  • Other duties as assigned

Physical Demands and Working Conditions:

  • Must be physically capable of carrying out the duties and responsibilities as assigned.


  • A. Supervision Received: Segue Program Director
  • B. Supervision Exercised: None, but establishes leadership role in the classroom and group settings